Privacy & Cookies Policy
1. Introduction and Scope of Policy
Welcome to Silkstone Play. This Privacy & Cookies Policy explains how Silkstone Digital Entertainment Ltd. collects, uses, and safeguards your non-financial information when you use our 100% free social casino platform. By accessing our platform, you agree to the practices described herein. Remember, our platform is for casual entertainment only, requires users to be 21+, and involves no real money transactions.
2. Information We Collect (Non-Financial)
Because we operate a strictly free-to-play model utilizing virtual coins (SLC), we do not collect any payment, banking, or financial data. We collect basic account information necessary for platform access, including:
- Account Data: Name, email address, and encrypted passwords.
- Usage Data: In-game progress, achievement status, virtual balance, and session durations.
- Technical Data: IP address, browser type, and device identifiers to ensure security and age compliance.
3. Use of Information for Platform Improvement
The information we collect is strictly used to enhance your digital entertainment experience. This includes maintaining your virtual wallet balance, saving game progress, managing house leaderboards, providing customer support, and optimizing our platform's technical performance.
4. Cookie Technologies and Tracking Tools
We use cookies and similar technologies to ensure core platform functionality and analyze traffic. Essential cookies maintain your active session and preferences. Analytics cookies help us understand how users navigate our games, allowing us to improve UI layouts and game load times. You can manage cookie preferences through your browser settings, though disabling essential cookies may impact platform functionality.
5. Third-Party Service Providers
We do not sell your data. We may share non-identifiable usage data with trusted analytics providers solely for the purpose of improving our platform infrastructure. Any third party engaged by Silkstone Digital Entertainment Ltd. is bound by strict confidentiality agreements and is prohibited from using data for external marketing.
6. Data Retention and Security
Your non-financial data is stored securely using industry-standard encryption protocols. We retain your data only for as long as your account remains active or as required to comply with our legal obligations in the CH jurisdiction. If an account is inactive for an extended period, data may be anonymized or deleted.
7. User Rights within CH Jurisdiction
As a user located in CH, you have the right to access, correct, or request the deletion of your personal data. You may also request a summary of the non-financial data we hold regarding your account. To exercise these rights, please contact our support team using the details provided below.
8. Contact Information for Privacy Concerns
If you have any questions or concerns regarding this policy or how we handle your non-financial data, please contact us at:
Email: support@silkstoneprimaryschool.com
Address: Bahnhofstrasse 10, 8001 Zürich, Switzerland